Globoforce, Inc.

  • Junior Accounts Receivable Collector

    Job Locations
    Regular Full-Time
  • The Opportunity

    Our accounts receivable team is expanding and we are excited to welcome a new junior accounts receivable collector eager to learn and apply their skills in a fast paced and growing team.

    Responsibilities, Skills & Qualifications

    Some of the main responsibilities of the role are as follows:

    • Manage collection activity via telephone, letter and mail, to ensure agreed targets are achieved for assigned ledger of accounts.
    • Maintain the administration of clients and report effectively on any escalations.
    • Handling of customer queries both internally and externally, ensuring a speedy resolution and turnaround time.
    • Preserve excellent standards of customer service and strive to build strong, effective relationships with clients.
    • Account and statement reconciliations
    • Debtors ledger maintenance
    • Cash forecasting
    • Issue monthly reports to the clients and team manager where required
    • Liaise with other departments on collection activity and

    Desired skills & qualifications:

    • Excellent interpersonal skills
    • Strong analytical and problem-solving skills
    • Effective verbal, listening and written communications skills
    • Attention to detail and a high level of accuracy
    • Very effective organizational skills
    • Ability to work to tight deadlines
    • 1-2 years’ experience in similar role
    • Computerised accounting software, excel and email

    The Company

    Pioneer of the WorkHuman movement, Globoforce makes work more human for millions of people and organizations worldwide. Today, Globoforce is the leading provider of human applications, including its award-winning social recognition and performance management solutions. Through its WorkHuman Cloud suite of products, companies can strengthen employee performance and the connection between people and teams on a more positive, emotional level – in tune with how work gets done today. Founded in 1999, the company is headquartered in Framingham, Mass., and Dublin, Ireland.

    • Globoforce is used by millions of employees across 160 countries.
    • Our core values are; Respect, Determination, Innovation and Imagination.
    • We are #2 Great Place to Work in Ireland for the 2018 medium-sized workplace category and have been named one of the 2018 Top Places to Work in Massachusetts by the Boston Globe.
    • Check out our state-of-the-art offices in Framingham, MA and Dublin, Ireland


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