Overview: Oversee and lead strategic planning for the optimization of our redemption catalog and offering in North America, including Merchandise, Gift Cards and new categories. Improve profitability on current offering through vendor negotiations, catalog curation, and price testing.
About Globoforce, Inc.
Pioneer of the WorkHuman® movement, Globoforce helps make work more human for millions of people and organizations worldwide. Its cloud-based social recognition software helps build award-winning cultures where employees feel more appreciated and socially connected at work – driving a sense of belonging and inspiring the entire organization to reach its full potential and achieve business success. Founded in 1999, the company is headquartered in Framingham, Mass., and Dublin, Ireland.
ECommerce at Globoforce:
Globoforce employs a unique business model that combines a sophisticated SaaS platform with an e-Commerce-based redemptions experience that enables the employees at our partner clients to purchase merchandise, gift cards, services and experiences with the points they receive through our recognition program. Our mission as an e-Commerce team is to engage and inspire this captive audience and delight our customers with the content, site experience, and assortment that makes each recognition moment truly special and memorable while maximizing business potential and growing profitability.
We are in rapid expansion mode and are building the e-Commerce team needed to shape and execute on our vision and plan for taking our redemptions experience and offering to the next level, further differentiating us in the space and supporting our overall business growth. In joining the e-Commerce team at this exciting stage, you will have the opportunity to make a significant impact on our overall business and success metrics and will gain unparalleled experience in building a dynamic and robust ecommerce offering and customer experience.
This is an excellent opportunity for an entrepreneurial, analytical leader and problem-solver who enjoys building and is excited by the dynamics of an early-stage environment which requires balancing high-level strategy and long-term planning with agile and creative real-time problem solving.
The role will report to the Senior Manager, Catalog Management, North America