Globoforce, Inc.

  • Supplier Relationship Specialist

    Job Locations
    Regular Full-Time
  • The Opportunity

    The supplier relationship specialsit's role in Globoforce to continuously deliver a best in class customer experience.  Working with many different business functions you will be coordinating the Supplier Operations with a procurement and operational focus. The candidate will manage the Request for Quotation process (RFQ), Contracts and Costs with current and new Globoforce vendors. You will be analysing costs, negotiating contract details and offering strategies and solutions to help Globoforce better manage vendor services. You will work cross-functionally (product, demand planning, finance, IT, etc.) to evaluate current supplier management practices and make recommendations to drive improvements. You would help identify areas of improvement through analysis and provide recommendations and insights. You would seek out improvements in supplier management processes that result in financial and performance improvements and efficiencies where available.

    Responsibilities, Skills & Qualifications

    Main Duties & Responsibilities

    • SRS will support the Globoforce business with 3rd Party Globoforce suppliers of Merchandise, Debit Cards, and operational partners with Gift Cards, Commemorative items and awards.
    • The SRS will help drive competitive advantage and deliver commercial gain, through adding value to the Globoforce margin
    • Working with the Key stakeholders in determining the criteria for successful supplier selection
    • Partner internally to develop supplier strategies that result in simplified supplier programs
    • Bi annual Business Review coordination with the 3rd Party Suppliers to define the rhythm and drive the improvement targets
    • Data Compliance and Business Contingency planning and coordination with the Suppliers
    • Delivering a fair statement of work (SOW) that defines the relationship between successful supplier and Globoforce
    • Contract Mgmt. - Work with Legal on the negotiations on contract definition that fulfills both the company and supplier requirements
    • Supporting the overall Tender process (Request for Quotation)
    • Rebate / Freight / Credit term review and negotiation across 3rd Party Suppliers and other future Globoforce Suppliers
    • Responsible for troubleshooting all supplier problems that cannot be resolved by the functional teams
    • Project coordination with internal and external Key stakeholders and 3rd Parties

    Required Skills and Experience

    • 3 + Years’ demonstrated work experience in Vendor/Supplier partnership management experience essential
    • Demonstrated ability to work well with all levels of management
    • Strong interpersonal, presenting and communication skills
    • Advanced level on Word, Excel and PowerPoint
    • Strong analytical, organisational and problem-solving skills
    • Experience on Cost and trend analysis
    • Project Mgmt. experience desirable
    • Conflict & negotiation experience

    Education and Qualifications

    • Diploma or Degree in Business or Supply chain disciplines would be advantageous

    Be part of making work more human. Work with us and experience

    • Being part of an expanding team
    • A changing and constantly improving Environment
    • Leading edge company in software development and thought leadership
    • Excellent skills development and training opportunities
    • Modern office space suitable for creating and maintaining a collaborative and innovative culture
    • A role which allows you to implement changes with immediate impact
    • Participation in the best social recognition program in the world through Globostars – with access to the world’s most expansive employee rewards network
    • Excellent salary and performance related bonus that is best in class for this area
    • As well as these perks:
      • Health and Life Insurance
      • Ongoing Educational Support and Allowance
      • Income Protection
      • Pension contribution
      • Annual leave balance which increases with service
      • Onsite Wellness Programs
      • Years of Service program
      • Free breakfast, fruit and snacks onsite
      • Access to discounted global gift cards

    The Company

    Pioneer of the WorkHuman movement, Globoforce makes work more human for millions of people and organizations worldwide. Today, Globoforce is the leading provider of human applications, including its award-winning social recognition and performance management solutions. Through its WorkHuman Cloud suite of products, companies can strengthen employee performance and the connection between people and teams on a more positive, emotional level – in tune with how work gets done today. Founded in 1999, the company is headquartered in Framingham, Mass., and Dublin, Ireland.

    • Globoforce is used by millions of employees across 160 countries 
    • Our core values are; Respect, Determination, Innovation and Imagination. 
    • We are #2 Great Place to Work in Ireland for the 2018 medium-sized workplace category and have been named one of the 2018 Top Places to Work in Massachusetts by the Boston Globe.  
    • Check out our state-of-the-art offices in Framingham, MA and Dublin, Ireland


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