• Infrastructure Team Lead (Corporate Infrastructure)

    Job Locations IE-Dublin
    Category
    Information Technology
    Type
    Regular Full-Time
  • The Company

    Location: Globoforce, 19 Beckett Way, Parkwest Business Park, Dublin 12.  

    Our modern offices are easily accessible by Car, Rail (Park West & Cherry Orchard station – on the Dublin Connolly-Portlaoise line), Bus, LUAS and close to shops, restaurant, etc.   

     

    Office: Instead of reading about us, let us show you our great work space, and hear from our employees about Life in Globoforce 

     

    We are thrilled to share our new careers culture video so you can understand what it FEELS like to work at Globoforce & see our great workspaces  by clicking here

     

     

    Infrastructure stack:

     

    Over the last 18 months, we’ve introduced several new enterprise technologies to help us build the best infrastructure possible to help us scale efficiently.   We’re focused on building the very best and constantly evolving – so you will get lots of great exposure to a tonne of great technology.

    Here is just some of what we use;

    • Office 365, Dell hardware (Servers, laptops, networking, SAN’s)
    • VMware and Hyper-V as virtual infrastructures
    • Windows Servers, Red Hat servers, Checkpoint, Aruba and multi-cloud platforms etc.

    The Job

    Globoforce is in the midst of rapid expansion globally, in terms of clients and employees.  To help us scale for growth, we are hiring for an Infrastructure team lead to join our corporate IT infrastructure team.

     

    We’re looking for someone that can lead a team of hard working dedicated infrastructure specialists, as well as being able to project plan and manage the IT needs of multiple teams and departments across the organization.  

     

    This is a senior level Systems Engineering Lead role involving both Managing a team as well as being very “hands on” leading infrastructure projects (Plan, design, implement, evaluate).

    It offers plenty of interesting technical challenges, a supportive and experienced technical team to work with and a brilliant culture. 

    Responsibilities, Skills & Qualifications

    Here's just some of what you will be doing;

    • Reporting to our Senior Corporate IT Manager, you will lead Globoforce’s experienced Corporate systems engineering team.
    • Responsible for upkeeping, maintaining and providing on-going support for our internal Technology stack.
    • Helping to design and implement new technology platforms and services for internal use across the business.
    • Develop new platforms and services for internal departments.
    • Work closely with IT Security teams to maintain and increase our security posture.
    • In addition to this you will work closely with teams in Marketing, sales, IT helpdesk, Finance and Operations in provisioning services to meet business needs.
    • Maintain and develop our Office 365 and Azure services.
    • Manage vendor relationships.
    • Documenting build, design, and security documents.
    • Monitor maintain and report on SLA’s and KPI’s, identifying and driving efficiencies across the team.
    • Directly manage the team from a People management viewpoint  (in line with our company culture and ethos but also be responsible for mentoring and leadership in all technical aspects.

    Skills and Experience

    • 8+ years’ experience in a relevant Senior Infrastructure role. 
    • Advanced knowledge of implementing and supporting Office 365 suite, azure services.
    • Hands on experience of Virtual Infrastructures such as VMware and Hyper-V, to include Servers, Storage and networking.
    • Experience with Enterprise networking equipment such as Checkpoint, Aruba, switching and routing.
    • Strong security focus (hardening standards, best practices, mitigations.
    • People management Experience – the role would suit someone with excellent infrastructure experience, together with previous people management experience, or someone looking to gain people management experience.  (e.g. Previous experience as a technical lead or experience in coaching, mentoring infrastructure engineers, being the “go to” technical person on the team
    • Project management experience including leading the planning, design and hands on implementation of infrastructure projects
    • As the company has bases in Dublin and US there will be occasional travel required for project related implementations.
    • As the company operates on a 24 X 7, there is a requirement for on-call, and on call escalations.  

    Preferred Qualifications/Skills

    • BSc Computer Science or equivalent experience
    • MSCE/Azure certifications, CCNP, RHCSA

     

    We regret we cannot offer work permits or sponsorship for this role.

     

     

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