Pioneer of the WorkHuman movement, Globoforce makes work more human for millions of people and organizations worldwide. Today, Globoforce is the leading provider of human applications, including its award-winning Social Recognition solution. Through its WorkHuman Cloud suite of products, companies can strengthen employee performance and relationships between people and teams on a more positive, socially connected level – in tune with how work gets done today. Founded in 1999, the company is headquartered in Framingham, Mass., and Dublin, Ireland.
Are you passionate about customer relationships? Do you love to create marketing programs that get noticed? Do you get a charge out of knowing that your campaigns have had a significant impact on growth? Have excellent project management skills and a strong ability to multi-task? Enjoy coordinating cross-functional teams? Then this position at Globoforce is for you!
The Customer Marketing Programs Manager will plan and execute Globoforce’s demand and awareness campaigns and ongoing engagement strategies through multiple channels. In this customer-focused role, you will establish an ongoing cadence of campaigns for our customers to develop and build relationships. You will work closely with the customer success team to become a key evangelist of our value propositions across multiple personas within our customer environments. To be successful in this role, you will need to be able to think strategically, while also executing diligently, to maximize the impact of each campaign. Reporting to the Director of Global Programs, this role will develop a deep understanding of our customers to help maintain and expand our footprint in these accounts. Additionally, you will support strong relationships with customers through engaging marketing campaigns. Your mission is to help customers maximize the benefits of Globoforce’s products, which in turn, will drive a healthy client base and new business opportunities.
Skills and experience