Pioneer of the WorkHuman movement, Globoforce makes work more human for millions of people and organizations worldwide. Today, Globoforce is the leading provider of human applications, including its award-winning Social Recognition solution. Through its WorkHuman Cloud suite of products, companies can strengthen employee performance and relationships between people and teams on a more positive, socially connected level – in tune with how work gets done today. Founded in 1999, the company is headquartered in Framingham, Mass., and Dublin, Ireland.
Are you interested in changing the world of work? We’re building a world-class analytics team to apply data science to the soft side of how work gets done. We’re working hard, having fun, and making history; come join us!
Globoforce is seeking a Manager, NLP Analytics to join our WorkHuman Analytics & Research Institute as a domain expert. This role focuses on analyzing unstructured data for over 37 million workplace recognition moments. This person is expected to become an expert in uncovering insights hidden in recognition moments across dozens of countries for our customers, the industry and our company.
You will apply cutting-edge NLP approaches to an enormous variety of problems across several industries. For example, you will build NLP models to accomplish outcomes such as rating sentiment, uncovering hidden bias, identify meaning behind recognition moments, and identify semantic patterns that lead to workplace outcomes (e.g., reduced turnover, increased productivity, etc).
Your work will be project-oriented and you will often be responsible for the entire analytical process – from outlining the type of solution through implementation, interpretation of results and transferring capabilities to colleagues, clients and internal product teams. You will constructively discuss your findings while always looking for the best solution.