Database Coordinator

US-MA-Framingham
Category
Sales
Type
Regular Full-Time

The Company

About Globoforce, Inc.

 

We have a vision to help build the best, most admired company cultures in the world. It starts with our own culture. If you work with us, you'll be inspired by your colleagues, delighted by our customers, and driven by our collective energy and momentum… because at Globoforce, we all understand that we're part of something big.

 

At Globoforce, we connect employees with corporate values and culture. And we do it on a massive scale, globally.  Our best practices and technology are at the heart of the world’s most successful worldwide recognition programs. Recently named Digital Technology Company of the Year (Irish Software Association, 2015), as well as named one of the Top Places to Work in Massachusetts (Boston Globe, 2015), Globoforce continues to impact and transform the fundamental nature of organization’s cultures around the globe.

 

As the global leader in cloud-based (SaaS) social recognition solutions, Globoforce helps its customers dramatically increase employee engagement and retention, strengthen company culture, and manage and measure employee performance. Today, some of the largest and most admired brands and companies rely on Globoforce to transform employee performance, including Symantec, Intuit, JetBlue, and InterContinental Hotels Group.


Unlock full potential. Celebrate positive moments, every day. We at Globoforce, make work human.

The Job

The Opportunity:

 

We are looking for a data-driven individual who is looking for an opportunity for growth in data analytics. Working within the Sales Operations group to support the sales and marketing teams, this role is responsible for supporting and maintaining the various tools including Salesforce.com, D&B Hoovers, ZoomInfo, PowerDialer and LinkedIn. The position will also support the marketing operations team as necessary for data sync and verification between our Salesforce.com and Marketo instances. You will work cross-functionally within the organization to optimize and continuously update all Sales efforts as they relate with Marketing programs and initiatives.

The position will report to the CRM Analyst.

 

Responsibilities, Skills & Qualifications

Responsibilities:

  • Backfill and populate all new fields in Salesforce.com such as Job Function and Job Level for all the top strategic accounts in all sales territories and account types
  • Maintain an effective database by periodically purging or cleaning up inactive or duplicate accounts
  • Reconcile data across multiple databases to ensure integrity in statistical reporting
  • Continuously analyze accounts to determine if any priority contacts are missing and if information is accurate
  • Conduct systemic database reporting as needed
  • Run exception reports on a weekly basis to highlight and populate data gaps where necessary
  • Convert account leads to actionable accounts in the system as requested
  • Inbox management
  • Pull reports and lists as requested
  • Work closely with sales representatives to ensure proper usage of LinkedIn and accurate syncing with salesforce.com and other marketing databases
  • Be the point person for the marketing team for available data within target accounts, regions,

Role Qualifications & Desires:

  • Positive attitude and energy, with a passion for empowering and motivating people
  • 1-2 years’ experience in a data coordinator/specialist role
  • Strong organizational skills that reflect ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail
  • Knowledge of database marketing and reporting programs and systems required
  • Strong Excel skills a must
  • Analytical thinker with excellent problem solving skills
  • Comfortable with data and passion for creating statistical reports/charts

 

Job Type

Full time, permanent

 

Location

Framingham, MA

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed