ECommerce at Globoforce:
Globoforce employs a unique business model that combines a sophisticated SaaS platform with an ecommerce-based redemptions experience that enables the employees at our partner clients to purchase merchandise, gift cards, services and experiences with the points they receive through our recognition program. Our mission as an ecommerce team is to engage and inspire this captive audience and delight our customers with the content, site experience, and assortment that makes each recognition moment truly special and memorable.
We are in rapid expansion mode across the organization and are building the ecommerce team needed to shape and execute on our vision and plan for taking our redemptions experience and offering to the next level, further differentiating us in the space and supporting our overall business growth. In joining the ecommerce team at this exciting stage, you will have the opportunity to make a significant impact on our overall business and success metrics and will gain unparalleled experience in building a dynamic and robust ecommerce offering and customer experience. You will work alongside the VP of Ecommerce and other leaders across the organization and will learn every side of our business as we execute on our cross-functional goals. This is an excellent opportunity for an entrepreneurial, analytical problem-solver who can tackle a diverse range of challenges and is looking to gain leadership experience in a fast-paced and rewarding environment.
About Globoforce, Inc.
Globoforce is a leading provider of social recognition solutions, helping companies build stronger, more human cultures through the power of thanks. Named one of the Best Workplaces by the Great Place To Work® Institute, Globoforce is trusted by some of the most admired companies in the world to inspire and energize employees and create best places to work. Our award-winning SaaS technology and proven methodologies empower HR and business leaders to take a modern, more strategic approach to recognition programs. What results is measurable business success, qualified by increases in employee engagement, retention and productivity. The company pioneered the WorkHuman movement, created to galvanize organizations and leaders worldwide to create a more human workplace. Globoforce is co-headquartered in Southborough, Massachusetts, and Dublin, Ireland.
We have a vision to help build the best, most admired company cultures in the world. It starts with our own culture. If you work with us, you’ll be inspired by your colleagues, delighted by our customers, and driven by our collective energy and momentum… because at Globoforce, we all understand that we’re part of something big.
Our best practices and technology are at the heart of the world’s most successful worldwide recognition programs. Recently named Great Place to Work 2016, Digital Technology Company of the Year (Irish Software Association, 2015), as well as named one of the Top Places to Work in Massachusetts (Boston Globe, 2015), Globoforce continues to impact and transform the fundamental nature of organization’s cultures around the globe.
Unlock full potential. Celebrate positive moments, every day. We at Globoforce, make workhuman.
We are seeking a highly collaborative and persuasive communicator and analytical problem solver to lead our merchandise expansion initiative. The Ecommerce Category Manager of Merchandise will be responsible for developing our optimal merchandise assortment strategy through a combination of data analytics and a deep understanding of our customers’ needs and interests. You will determine what our offering should look like, build the plan and execute on the work needed to grow revenue and profitability. You will source new vendors to deliver the optimal product mix, and build strategic relationships with new and existing vendors and negotiate optimal pricing terms and agreements. You will build a team of Associates to help execute your vision and achieve your goals. This is a highly collaborative role that will partner across the entire ecommerce team as well as cross-functionally with Product, Technology, Operations, and Marketing to deliver on your plan. This is a unique opportunity to make a significant impact on the business while gaining GM experience and exposure to leadership, and playing a critical role in the development of our ecommerce business.
The position will report to the Director of Merchandising, ECommerce.
Requirements & Qualifications:
Job Type: Full time, permanent
Location: Framingham, MA