Globoforce, a leader in social recognition, helps companies build stronger, more human cultures through the power of thanks – companies like Cisco, Intuit, Hershey’s, JetBlue, and LinkedIn. Our award-winning SaaS technology and proven methodologies empower HR and business leaders to take a modern, more strategic approach to recognition programs. We pioneered the WorkHuman movement to create a more human workplace and we have a vision to help build the best, most admired company cultures in the world. And, it starts with our own culture.
Recently named to the Great Place to Work® Institute’s 2017 list in Dublin and the 2016 list in the U.S., one of the Top Places to Work in Massachusetts (Boston Globe, 2016), as well as Digital Technology Company of the Year (Irish Software Association, 2015), Globoforce walks the talk when it comes to helping companies around the globe build more human cultures.
When you join us, you’ll be inspired by your colleagues, delighted by our customers, and driven by our collective energy and momentum… because at Globoforce, we all understand that we’re part of something big. Sound like a place you’d like to work? If so, keep reading.
Join us and be part of creating a founding member of a brand-new team within the company. We’re creating a team of Customer Service Account Managers to work in our Dublin office’s Global Customer Services Function.
You’ll be responsible for working directly with our customers in a B to B environment to enhance their overall experience of our product, their professional relationship with Globoforce, and the success of their recognition program. You’ll be part of a small team that supports customer activities such as change requests, data feeds, new product rollout, ad hoc reports, business growth, and successful implementation of new functionality and software upgrades.
This is a senior-level position in the world of customer service, and an entry level position into the customer success environment with an opportunity for growth both within the team and organisation based on successful performance.
If the following traits sound like you, you might be the right person for the job…
Before applying, make sure you can nod your head yes to these…
Be part of making work more human. Work with us and experience …
Be part of the team that is making work more human and changing the lives of millions of employees around the world.