Front Office Administrator

Human Resources
Regular Full-Time

The Company

Globoforce is a leading provider of social recognition solutions, helping companies build stronger, more human cultures through the power of thanks. Named one of the Best Workplaces by the Great Place To Work® Institute, Globoforce is trusted by some of the most admired companies in the world to inspire and energize employees and create best places to work. Our award-winning SaaS technology and proven methodologies empower HR and business leaders to take a modern, more strategic approach to recognition programs. What results is measurable business success, qualified by increases in employee engagement, retention and productivity.


The company pioneered the WorkHuman movement, created to galvanize organizations and leaders worldwide to create a more human workplace. Globoforce is co-headquartered in Southborough, Massachusetts, and Dublin, Ireland.

We have a vision to help build the best, most admired company cultures in the world. It starts with our own culture. If you work with us, you’ll be inspired by your colleagues, delighted by our customers, and driven by our collective energy and momentum… because at Globoforce, we all understand that we’re part of something big.


Our best practices and technology are at the heart of the world’s most successful worldwide recognition programs. Recently named Great Place to Work 2016, Digital Technology Company of the Year (Irish Software Association, 2015), as well as named one of the Top Places to Work in Massachusetts (Boston Globe, 2015), Globoforce continues to impact and transform the fundamental nature of organization’s cultures around the globe.

Unlock full potential. Celebrate positive moments, every day. We at Globoforce, make workhuman.

The Job

Ensures proper flow of office procedures, and supports the Office Manager by carrying out common office duties. Maintains a positive, professional, and friendly company image by acting as the first line of contact to visitors, customers, and vendors in person, online, and via telephone. This role plays a critical part in supporting the daily operations of a busy office environment and has great potential for growth in a rapidly growing company!


The Front Office Administrator reports directly to the Office Manager.

Responsibilities, Skills & Qualifications

Main duties & responsibilities:

  • Arranges meetings by scheduling appropriate meeting times, booking rooms, and planning refreshments
  • Manages correspondence by answering emails and sorting mail
  • Assists in planning and arranging office events, including catering as needed
  • Assists Sr. Recruiter with candidate scheduling and travel arrangements
  • Manages reception area and looks after visitors and new employees joining the organization
  • Answers phone calls and transfers them as necessary
  • Maintains stock lists and orders office supplies as needed
  • Communicates with relevant agencies to produce travel itineraries for senior members of the company and visitors
  • Assists internal employees of all levels with administrative requests as needed
  • Provides administrative support to the HR team as needed

Required skills and experience:

  • 3+ years’ experience working in a corporate office setting
  • Excellent written and verbal communication skills
  • Ability to multi-task and prioritize projects
  • Excellent organizational skills
  • Positive attitude with a drive to professional grow
  • Customer-service oriented
  • Able to complete complex administrative tasks with minimal supervision
  • Proficiency with Microsoft Office programs
  • Professional demeaner

Job Type

Full time, permanent


Location: Framingham, MA


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